Translation quality - Manage your clients' perception of quality
The core learning of the course is to make linguists aware of the fact that 'quality translation' is not only limited to the linguistic aspect of translation.
Some of the following issues will be covered in the presentation:
a. Why high linguistic quality alone may not qualify to reward the linguist with a higher income or premium clients?
b. What is the clients 'perception of quality' ?
c. What are the non-linguistic issues linguists often overlook or under-estimate?
d. Finally, the presenter will go over a 10 point basic home-brewed but effective and tested quality model.
Freelancers and small and medium agency owners
1. Understand how linguistic abilities alone do not create and sustain the perception of being a high-quality provider
2. Other non-linguistic aspects to create the perception
3. How to create that perception with some simple techniques.
4. How to communicate clearly and confidently your quality policy.
5. Make that policy easily measurable and testable by the client.
6. Use a simple quality model specifically designed for Translators by Translators.
And the good sense to understand that quality of translation is differently interpreted, differently valued and differently expected across clients, projects and situation.
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1. Classification of Quality of Translation: Linguistic and Non-Linguistic Aspects
2. Reducing these aspects into Measurable Units
3. Techniques to create perception related to these units
5. Anticipating the client's definition of Quality for a specific Project
6. Delivering in alignment with that 'client interpretation'
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For Mac®-based Users:
• Required: Mac OS® X 10.4 (Tiger®), OS X 10.5 (Leopard®), OS X 10.6 (Snow Leopard®)
• Internet Connection Required: Cable modem, DSL or better recommended
• Required: PowerPC G4/G5 or Intel processor, 512 MB of RAM or better
To Use VoIP (microphone and speakers or headset):
• Required: Fast Internet connection (384 kbps or more recommended)
• Required: speakers or headset (USB headset recommended)
• NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.
• For the visual section of the training course, we recommend that you have a 64kbps link. This means using an ISDN line or Broadband. Wireless connection is NOT recommended.
• For the audio section of the training course, we recommend that you have a headset or speakers.
• We recommend that you log in 30 minutes in advance of the start time to prepare for the training course.
Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
Registration and access
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To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer.
After your payment is received, your status will be changed to “registered and paid” and your spot for the session will be secured. An invoice and receipt of payment will be sent to you for your records.
How do I access the online platform?
72 hours before the webinar takes place, you will receive an invitation to join the session. Please, click the registration link or button provided in the invitation email and complete the registration form.
Pritam Bhattacharyya View feedback | View all courses
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