Making More Money: Build Win-Win Relationships with Clients

Formats: Webinar presentations
Topics: Getting established in the translation industry
Expand your business and advance in your career

Course summary
Start time:Aug 27, 2013 16:00 GMT     Add to calendar

Duration: 60 minutes.

The webinar is over but you can purchase unlimited access to the webinar video here.





The online session can be purchased individually, but if you wish to participate in all sessions from the series you can purchase four online sessions as a complete package at the special early bird price: 89 USD.



Participation fee includes unlimited access to the webinars recordings whether you can attend the full live sessions or not.


See all sessions from the bundle:

On-demand training Making More Money: Present Yourself Professionally to Attract Clients
On-demand training Making More Money: Negotiation & Communication Skills
On-demand training Making More Money: Translate More, More Easily
August 20 Making More Money: Build Win-Win Relationships with Clients

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Language:English
Summary:Want to ensure that you have equal relationships with clients? Ensure that you're not taken advantage of and discover how to keep both parties happy!
Description
Learn how to ensure that your relationships with clients work for both parties, identify key clients and keep them happy without compromising on your values and needs.


Here is some feedback from others on these course's trainer:

"A very well-organized, useful session. Konstantin is an excellent presenter -- clear, easy to understand, thought-provoking, and with a good sense of timing. Nice job!"
Shannon Morales

"Konstantin is easy to listen to, does not patronise and brings clarity to his subject. His experience as a translator is evident and the example he sets, showing what is possible, is perhaps as important as the training he conveys so well."
Mike (de Oliveira) Brady


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Target audience
All freelancers who have clients
Learning objectives
When you attend this session, you will learn how to:

- Ensure that your professional relationships are win-win and based on parity.
- Rise to the challenge of dealing with “difficult” clients.
- Identify key clients
- Manage your key client relationships
- Keep your clients happy without compromising on your needs/values
Prerequisites
Clients or an aspiration to have them :)
Program
Click to expand
See above
Software and system requirements (click to expand)
Click to expand
For PC-based Users:

• Required: Windows® 8, 7, Vista, XP or 2003 Server
• Required: Internet Explorer® 7.0 or newer, Mozilla® Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
• Internet Connection Required: Cable modem, DSL, or better Internet connection
• Recommended: Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)

For Mac®-based Users:

• Required: Mac OS® X 10.5 – Leopard® or newer
• Required: Safari™ 3.0 or newer, Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
• Internet Connection Required: Cable modem, DSL, or better Internet connection
• Required: Intel processor (1GB of RAM or better recommended)

To Use VoIP (microphone and speakers or headset):

• Required: Fast Internet connection (384 kbps or more recommended)
• Required: speakers or headset (USB headset recommended)
• NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.

Recommendations

• For the visual section of the training course, we recommend that you have a 64kbps link. This means using an ISDN line or Broadband. Wireless connection is NOT recommended.
• For the audio section of the training course, we recommend that you have a headset or speakers.
• We recommend that you log in 30 minutes in advance of the start time to prepare for the training course.

Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
Registration and payment information (click to expand)
Click to expand
To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer.

After your payment is received, your status will be changed to “registered and paid” and your spot for the session will be secured. An invoice and receipt of payment will be sent to you for your records.

How do I access the online platform?

72 hours before the webinar takes place, you will receive an invitation to join the session. Please, click the registration link or button provided in the invitation email and complete the registration form.
Trainer
Konstantin Kisin    View feedback | View all courses
Bio: Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining Proz.com in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues. A regular contributor to Proz.com on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin's mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.
Comments about this course


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Feedback on this course (2)
Extremely satisfied (5 out of 5)
Very satisfied (4 out of 5)
"Konstantin's course is very clear, straightforward and practical."

Attendees (28)
Eppo Schaap
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Carsten Mohr
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Koral Özgül
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EKTRA
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Jonathan Bourg
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Patricia Daehler
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LingCom
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Linda Gould
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Eleonora Imazio
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translatbiz
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Soraya Riera
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Anabela Costa
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Soledad Azcona
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Rachele Piazza
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Max de Montaigne
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Clare Gaunt
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Vladimir Konoplitsky
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Vanda Marujo
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JaneD
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Margarida Martins Costelha
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Stephen Volante
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S_R
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Daniela Maria Aldegheri
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LindaJayneTurne
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Heike Holthaus
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Andreea Andrei
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Myriam Le Brock
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Carmen C Salas
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Laura Iglesias
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Ian Winstanley
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Veronica Sardon
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Magim
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Ruth Hollard
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Anna Callaghan
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AlphaMaxKomm
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