Risk management in the online translation industry

Formats: Webinar presentations
Topics: Expand your business and advance in your career
Business of Translation and Interpreting

Course summary
Start time:Jun 11, 2013 16:00 GMT     Add to calendar

The webinar has already taken place. To watch the video please click here.

Summary:Translators take risks every time they start work for a new client. Some of us take that risk on a weekly, if not daily, basis. Risk is inherent in all businesses and the translation industry is not different, except that we often get job opportunities 'out of the blue' with very short turn around times and almost no chance of doing a proper background investigation into who is asking for our services; a highly trustworthy company or a 'fly-by-night' conman.
This 60-minute presentation will draw your attention to managing risk when you work for yourself, with a few others and for customers too far away to actually go and knock on their door.

How can freelance translators and small to medium sized translation company keep their risks under control?

What risks do translators and companies face in an ever more global working environment?

What are the potential consequences of not paying sufficient attention to risk management?
Target audience
Freelancers starting their own business
Translators who want to internationalise
Translation agencies that have no expand their client base
Learning objectives
Attendees will:
Learn to identify, assess and prioritise risks on the translation market place;
Learn how to mitigate the risks of selling to unknown clients
See how certain tactics can be used to recover 'bad debts?
There are no prerequisites for this course. It is designed for anyone who is interested in selling to the four corners of the world, but does not want to run high risks.
Click to expand
What is risk management?
What risks can and can't I manage
Commercial risks
Payment risks
Currency risks
Technological risks
Software and system requirements (click to expand)
Click to expand
For webinars:
Virtual platform system requirements

For PC-based Users:

• Required: Windows® 8, 7, Vista, XP, 2003 Server or 2000 (Linux is not supported)
• Required: Internet Explorer® 6.0 or newer, or Mozilla® Firefox® 3.0 or newer (JavaScript™ and Java™ enabled) . If needed, download Java here.
• Internet Connection Required: Cable modem, DSL, or better recommended
• Recommended: Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (2 GB of RAM for Windows Vista)

For Mac®-based Users:

• Required: Mac OS® X 10.4 (Tiger®), OS X 10.5 (Leopard®), OS X 10.6 (Snow Leopard®)
• Required: Safari™ 3.0 or newer, Firefox® 2.0 or newer; (JavaScript™ and Java™ enabled)
• Internet Connection Required: Cable modem, DSL or better recommended
• Required: PowerPC G4/G5 or Intel processor, 512 MB of RAM or better

To Use VoIP (microphone and speakers or headset):

• Required: Fast Internet connection (384 kbps or more recommended)
• Required: speakers or headset (USB headset recommended)
• NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.


• For the visual section of the training course, we recommend that you have a 64kbps link. This means using an ISDN line or Broadband. Wireless connection is NOT recommended.
• For the audio section of the training course, we recommend that you have a headset or speakers.
• We recommend that you log in 30 minutes in advance of the start time to prepare for the training course.

Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
Registration and payment information (click to expand)
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Click on the buy button on the right to purchase your seat

Participation fee includes:

• access to webinar session.
• unlimited access to the webinar recording.
• powerpoint slides to remind participants of the key points and lessons learned.
• certificates of attendance.

If I register will I be charged automatically?

No. Registering for the course means that you expressed interest in the training only. ProZ.com training session vacancies are limited, and minimum attendee confirmation is required in order for training sessions to be conducted, so be sure to book your seat as soon as possible.

How do I purchase my spot?

To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer.

After your payment is received, your status will be changed to “registered and paid” and your spot for the session will be secured. An invoice and receipt of payment will be sent to you for your records.

How do I access the online platform?

72 hours before the webinar takes place, you will receive an invitation to join the session. Please, click the registration link or button provided in the invitation email and complete the registration form.
 Douglas Bissell    View feedback | View all courses
Bio: Douglas Bissell is a teacher/translator/business manager, who has lived in Portugal since 1984. He began teaching English as a foreign language and worked in several private language schools before being invited to open the English department in a private college focusing on the transport industry. After almost 20 years as a teacher and technical translator, and just as the financial and economic crisis was beginning to take hold in Portugal, he decided to open his own translation company. Forming, managing and ensuring the company’s survival has required considerable risk management skills, as the global environment and domestic pressures are sending many firms, not only translation companies, out of business. Douglas has been active on ProZ.com since first joining in late 2009 and he became a member a year later. He is usually in the top-ten point leaders in his language pair (Pt-Eng) for both the last three months and last 12 months. Thanks to ProZ.com, his company, 2L1.eu, now has customers from all round the world, enabling him to diversify his customer base and mitigate his underlying geographical risk profile, skills he is happy to share with anyone else who is thinking of branching out or going their own way.
Comments about this course

Risk management in the online translation industry

Local time: 19:38
English to Chinese
+ ...
do you have agency in chinaJun 11, 2013

you know it is difficult to Remittances to abroad in china.Do you have agency in china.

do you have agency in chinaJun 11, 2013

zhangdong wrote:

you know it is difficult to Remittances to abroad in china.Do you have agency in china.

Hello zhangdong,

Thank you for your interest in the training.

At the moment it is not possible to purchase the webinar locally but you can use one the following payment methods available: Credit Card, Paypal, Wire Transfer, Moneybookers. Please do not hesitate to submit a support request if you have further questions, http://www.proz.com/support/ Thank you!

My bests,


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Feedback on this course (4)
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