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Technical forums » Trados support »
Loss of earlier license on upgrading
Thread poster: hnoronha
hnoronha
hnoronha  Identity Verified
United States
Local time: 00:38
German to English
+ ...
Oct 10, 2013

Has anyone upgraded from SDL-Trados Studio 2009 Professional to SDL-Trados Studio 2011 Professional automatically lost their license for the 2009 version? On trying to reset my 2009 license, I was told by SDL Support that this is what occurs. And if this is so, has anyone also automatically lost their 2011 license on upgrading to the 2014 license? I just upgraded but am not not sure what the SDL-Trados policy is. Myabe someone has had the same experience and can enlighten me.
 
Yorkshireman
Yorkshireman
Germany
Local time: 06:38
German to English
+ ...
Loss of earlier license on upgrading Oct 11, 2013

Hi,

the same happened to me with the 2009 license. . I now have Trados 2014 installed together with 2011, and they both use the same license and both work as expected. I'm only having one issue - when I start 2011 after using 2014 (and vice versa), I have to re-enter my basic settings (e.g. languages).

As this is rarely the case, I haven't taken up the issue with support yet.
 


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Loss of earlier license on upgrading


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