My name is Blaise Aimable, I am Dedicated and personable Interpretation Service Representative with a wealth of experience in the call center industry. A collaborative team player known for maintaining a positive and upbeat attitude while establishing strong rapport with diverse customers. I am driven by the goal of ensuring customer satisfaction and contributing significantly to the success of the company. With a focus on effective communication, problem-solving, and a courteous demeanor, I am enthusiastic about building relationships, fostering partnerships, and driving business growth. My skills in interpreting for various customers, understanding their needs, and mediating with third parties, coupled with my ability to multitask, prioritize, and thrive under pressure, make me a valuable asset in delivering exceptional service and driving operational excellence.

Skills   

Interpreting to Different Customers

Understanding Customer Needs

Mediation to The tird Party

Multitasking and Prioritization

Upbeat and Positive Personality

Calm and Professional Under Pressure

Verbal and Written Communication

Problem-Solving Abilities

Courteous Demeanor

Experience   

Language Line | Remote

Interpretation Representative

02/2018 - 03/2022

Provided outstanding interpretation to new and long-standing customers by attending closely

to concerns and developing solutions.

Created and implemented process improvements to maximize efficiency.

Proprio  | Remote

Interpreter Representative

03/2016 - 01/2022

Answered inbound calls, chats and emails to facilitate interpretation service.

Assisted customers Like LEP establishing  best interpretation service.

Cyracom | Remote

Interpreter Representative

07/2013 - 01/2016

Identified customer needs to deliver relevant accuracy interpretation service.

Followed-up with clients for clearly interpretation to assess quality 

service and customer satisfaction.