Glossary entry (derived from question below)
English term or phrase:
ticket, eTicket, ticket status
French translation:
ticket, e-ticket, statut/état du ticket
Added to glossary by
Marion Delarue
Dec 15, 2008 12:07
16 yrs ago
1 viewer *
English term
ticket, eTicket, ticket status
English to French
Other
Computers: Software
IT support
Report Management (eReport)
Track the tickets team members are assigned, working, and backlogged.
Sort information and summarize statistics based on specific groups of data.
Incident Management (eTicket)
Streamline complex processes to resolve issues quickly.
Maintain rapid response times by tracking time spent resolving each ticket.
Inform users of ticket status automatically through a support portal.
Track the tickets team members are assigned, working, and backlogged.
Sort information and summarize statistics based on specific groups of data.
Incident Management (eTicket)
Streamline complex processes to resolve issues quickly.
Maintain rapid response times by tracking time spent resolving each ticket.
Inform users of ticket status automatically through a support portal.
Proposed translations
(French)
4 +3 | ticket, e-ticket, statut/état du ticket |
Anne Girardeau
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4 +1 | ticket |
Eric Le Carre
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3 | billet, billet électronique, statut / état du billet |
Arnold T.
![]() |
Proposed translations
+3
11 mins
Selected
ticket, e-ticket, statut/état du ticket
En gros c'est ça
Peer comment(s):
agree |
C. Mouton
2 hrs
|
Merci!
|
|
agree |
GILLES MEUNIER
: ou ticket électronique : e-ticket
2 hrs
|
Merci!
|
|
agree |
mattranslate
8 hrs
|
Merci !
|
4 KudoZ points awarded for this answer.
Comment: "merci!"
+1
14 mins
ticket
Votre client a raison : on attribue un ticket (ou numéro de suivi, en l'occurrence) à un problème technique que le client remonte à l'assistance technique. On parle aussi, suivant le contexte, de dossier, d'incident, de cas technique, etc.
Pour le terme 'eTicket', il s'agit du système électronique de gestion des tickets pour moi.
Pour le terme 'eTicket', il s'agit du système électronique de gestion des tickets pour moi.
31 mins
billet, billet électronique, statut / état du billet
Au Canada, on dit billet !
Voir GDT et Termium.
Voir GDT et Termium.
Discussion