https://www.proz.com/forum/sdl_trados_support/40732-problems_installing_on_second_computer.html?text=Problems%20installing%20on%20second%20computer%20%28SDL%20Trados%20support%29
This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings

Technical forums » Trados support »
Problems installing on second computer
Thread poster: Krys Williams
Krys Williams
Krys Williams  Identity Verified
United Kingdom
Local time: 18:46
Member (2003)
Polish to English
+ ...
Dec 29, 2005

I had Trados 6.5 installed on my main laptop. I had to send the machine away for repair. I then tried to load Trados 6.5 and also 7 on my backup laptop. The software has installed and I can open existing translation memories in some of my selected languages. However, when I try to create a new memory, I only see variants of English in the source and target windows, although I have selected four other languages. I have deinstalled and reinstalled each version three times, but the same thing happe... See more
I had Trados 6.5 installed on my main laptop. I had to send the machine away for repair. I then tried to load Trados 6.5 and also 7 on my backup laptop. The software has installed and I can open existing translation memories in some of my selected languages. However, when I try to create a new memory, I only see variants of English in the source and target windows, although I have selected four other languages. I have deinstalled and reinstalled each version three times, but the same thing happens each time.

Can anyone suggest why this is happening and what I can do to cure it. I cannot find any useful information on the Trados web site nor a telephone number for enquiries.

Thanks
krys ▲ Collapse
 
Ronnie Halpern
Ronnie Halpern  Identity Verified
Local time: 18:46
French to English
+ ...
2 options to try Dec 29, 2005

I can't say why this is happening, but I would suggest trying one or both of the following:
a)Try uninstalling both versions and then just re-install one of them. I had problems sometimes running both versions on the same machine, although not with the results you describe, and this procedure fixed it.
b)try running the file $SelfRegister_2KXP.bat which you can find in the TT folder of Trados. This has fixed some bizarre, undocumented and unexplained problems for me.
Hope that ... See more
I can't say why this is happening, but I would suggest trying one or both of the following:
a)Try uninstalling both versions and then just re-install one of them. I had problems sometimes running both versions on the same machine, although not with the results you describe, and this procedure fixed it.
b)try running the file $SelfRegister_2KXP.bat which you can find in the TT folder of Trados. This has fixed some bizarre, undocumented and unexplained problems for me.
Hope that helps ▲ Collapse
 
Krys Williams
Krys Williams  Identity Verified
United Kingdom
Local time: 18:46
Member (2003)
Polish to English
+ ...
TOPIC STARTER
solution found Dec 29, 2005

Hi Ronnie,

I ran the file you mentioned, but this threw up numerous error messages about files not being recognised. These referred to files from Microsoft .Net Framework. Therefore, I reinstalled the .Net Framework as supplied with Multiterm. That then got German and Spanish showing. After this, I discovered I had to insert more languages into the regional settings, but before I could change these, I needed to download a Microsoft service pack... Finally, about 5 hours after the ... See more
Hi Ronnie,

I ran the file you mentioned, but this threw up numerous error messages about files not being recognised. These referred to files from Microsoft .Net Framework. Therefore, I reinstalled the .Net Framework as supplied with Multiterm. That then got German and Spanish showing. After this, I discovered I had to insert more languages into the regional settings, but before I could change these, I needed to download a Microsoft service pack... Finally, about 5 hours after the first install attempt I had my E. European languages showing too.

Thanks for your advice. It gave the necessary lead that was required.

krys ▲ Collapse
 
Ronnie Halpern
Ronnie Halpern  Identity Verified
Local time: 18:46
French to English
+ ...
Better late than never Dec 29, 2005

Hello Krys,

I'm glad it fixed your problem, although I'm surprised it took so long - in my case it was just a minute.
I guess from what you said that there were a number of things that needed to be sorted out, but at least it told you what they were.

Regards,

Ronnie
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Problems installing on second computer


Translation news related to SDL Trados
» RWS to Buy SDL in Transformative Deal for the Language Industry
(0 comments)
» SDL Partners with Reynen Court
(0 comments)
» SDL to Launch SLATE: Frictionless, Self-Serve, Translation on Demand
(0 comments)


Forum rules
Help and orientation




Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »