English to Chinese Tech/Engineering IT (Information Technology) Electronic Arts

McKinsey: How do you measure the performance of the IT organization?
Bryan Neider: We have, at a minimum, quarterly {check-ins} with our IT partners where we look at the objectives set out at the beginning of the year and measure our progress against them. Having these milestones and check-ins allows us to adjust and recalibrate if necessary. These measures also ensure that we are delivering on the projects we collectively agreed are critical for the business. Obviously, we have more frequent meetings on specific items to measure individual progress and success with our IT people.