Jun 9, 2006 11:15
17 yrs ago
1 viewer *
English term
agent queuing
English to Polish
Tech/Engineering
IT (Information Technology)
it also requires integration costs between front-end call treatment and agent queuing
Proposed translations
(Polish)
| 3 +1 | kierowanie ruchu do odpowiednich agentów |
DarekS
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Proposed translations
+1
33 mins
Selected
kierowanie ruchu do odpowiednich agentów
Automatic Call Distribution (ACD, aka Agent Call Queueing)
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Note added at 56 mins (2006-06-09 12:12:19 GMT)
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Na przykład:
"An agent queuing manager receives the customer's request and selects an appropriate live agent from a continuously updated pool of available agents".
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Note added at 56 mins (2006-06-09 12:12:19 GMT)
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Na przykład:
"An agent queuing manager receives the customer's request and selects an appropriate live agent from a continuously updated pool of available agents".
4 KudoZ points awarded for this answer.
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