GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
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08:51 Jan 7, 2004 |
English to Spanish translations [PRO] Bus/Financial | |||||||
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| Selected response from: Pablo Grosschmid Spain Local time: 05:20 | ||||||
Grading comment
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Summary of answers provided | ||||
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5 | Reparación de hardware |
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5 | solución/reparación de averías/fallos |
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4 | Reparacion de software |
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4 | asistencia técnica primaria |
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Reparacion de software Explanation: Arreglo de software |
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Reparación de hardware Explanation: Se utiliza referido a cualquier problema con los componentes físicos de un sistema IT. As great and convenient as they are, laptop computers have a number of significant drawbacks: they are more likely to break and, when they break, they are more difficult to repair. MRSTS’ depot repair facility is designed to address these problems with a rapid turnaround break/fix service. Using a number of service options (including a hot spare program and dedicated parts sparing), MRSTS can create a break/fix program to meet your specific needs and budget. Suerte y saludos!! C. |
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asistencia técnica primaria Explanation: "Technical support is normally organized into levels. Level 1, is often referred to as "Front Line" or "Break/Fix" support. If it breaks, they fix it. Level 1's have very general training, and use manuals with flowcharts to diagnose the problem, and determine if it is in fact the fault of the product or service the company provides." Un saludo. Texto citado en: -------------------------------------------------- Note added at 4 hrs 27 mins (2004-01-07 13:18:39 GMT) -------------------------------------------------- Se me ha olvidado comentar que, como se ve en la última frase, se refiere tanto a \"productos\" como a \"servicios\". Reference: http://billingandsupport.hostology.info/good_support_custome... |
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solución/reparación de averías/fallos Explanation: parece eso, y pueden ser de cualquiera de los elementos de un sistema |
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