Iris Ponce

Long Beach, CA 90806



562 726 6209



[email protected]

Objective

Seeking to accomplish my goal with steady steps towards a career that will aid me with potential to grow.I am a translator, reviser and interpreter (voice over or consecutive interpretation).My purposes are: to translate, Spanish and English I am bilingual Spanish-English. I have done my schooling in Mexico and the United States; I am fluent and speak, and write Spanish and English very, very well.

Qualifications

Computer literate. Type 55 wpm. Bilingual (Spanish and English) both verbal and written. Able to translate documents with precision. Five years of French. Detail oriented. Great communication skills. Very organized. Objective. Work well under pressure. Responsible. Able to understand and follow through with directions and instructions.

Education

2009-Present

Southern California School of Interpretation

2000-Present 1997-2000

Cerritos College

Long Beach Polytechnic High School



Job Experience

First Voice Interpreting

Present

Interpret for workers compensation doctors and their patients.

December 2008- Present

Global Interpreting

In person interpreting. Appointments are made for patients and I attend their visit and interpret for the doctors, nurses, specialist or any medical personnell and I interpret for them. ember 2005- Presen

December 2006- Present

Tele-Interpreters (now Language Line)

I am the voice of the customers that call in. But more than that, I am also the voice of the customer service representatives (that contracts us) as I facilitate communication between the customer and agent. As a representative voice for your agent, I understand the effect quality customer service has on multilingual markets that tend to be highly brand loyal and brand advocates within their cultural communities. Delivering a branded customer experience through quality customer service is a key objective for every interpretation call I make.

References Available Upon Request