ProZ.com frequently asked questions

1. Freelance translator and/or interpreter
   
2. Translation agency/company employee or owner
   
3. Freelancer and outsourcer
   
4. Translation student
   
5. End customer
   
6. Vendor/advertiser to the translation industry
   
7. Other

1. By setting visibility permissions for the information you enter via your Profile updater:
   
   
2. By toggling visibility of pre-formatted features by clicking on the visibility toggle next to them:

• Email addresses
  
• Complete address (including country, state, city and postal code)
  
• Phone and fax numbers
  
• Web page URL
  
• Time zone
  

• Providing a means of expressing specific areas of expertise in profiles, jobs and directory searches.
  
• Providing finer KudoZ categorization, enabling more targeted emailing and, eventually, user download of field-specific glossaries.
  

• higher education degrees in translation or interpreting (university and college credentials such as Bachelor and Master's degrees),
  
• evaluations and certifications from professional associations like the American Translators Association, the Chartered Institute of Linguists, etc.
  
• governmental authorizations such as those provided to legal translators and medical interpreters who have passed the requirements to operate in their specific jurisdiction.

• Accreditations issued by authorities such as: AAIT, AAIC, CTA, etc.
  
• Language-related academic credentials or degrees issued by accredited educational institutions
  

• Courses
  
• Exams
  
• In-person events
  
• Online events
  
• Volunteer/pro bono work
  
• Mentoring
  
• Publishing (articles)
  
• Publishing (books)
  
• Presentations and papers

• When a CPD activity you have added has been verified, the points allotted for that activity will also be shown next to the entry.
  
• If a CPD entry has not been verified, you will only see the potential points which would be allotted upon verification (these potential points are not displayed publicly).
  
• CPD points will tally up on a yearly basis and be displayed as "ProZ.com CPD points" for each year and each category, as well as appearing in the general overview of your CPD at the top of your display page.
  

• Online events: 1 point per hour (limit of 5 points per event)
  
• In-person events: 2 points per hour (limit of 10 points per event)
  
• Courses: 1 point per hour per course completed (limit of 3 points per course)
  
• Pro bono work: 1 point per 3,000 words or 1 point per hour if the work is interpreting
  
• Articles: 2 points for every article published
  
• Presentations/papers: 3 points per (unique) presentation given or per paper published
  
• Exams/certifications: 5 points
  
• Books: 5 points per book published
  
• Mentorships: 6 points for every mentorship completed
  

• Available to Site members only
• Available to 'Freelancer' and 'Freelancer and company' account types only
• You must enter your rates
• You can view the rates for up to 5 of your language pairs

• The outsourcers' expression of its willingness to work again (with a yes response to the question Would you outsource work to this service provider again?)
  
• A brief line of text accompanying the yes (optional)
  
• The service provider's one-line response to the outsourcer (optional)
  

• Profile owners have the option to show this feedback in the upper right corner of their profiles to appeal to potential clients who arrive at profile pages.
  
• A translator or interpreter who opts to show yes WWA entries from previous satisfied clients, may be better positioned to turn potential new clients into actual ones, to justify above-average rates, to mitigate the need for performing test translations, etc.
  
• Having WWA entries is one of the search criteria that can be used by potential clients to find freelancers in the ProZ.com directory.
  
• This feedback is also useful for outsourcers to manage risk when locating new service providers.
  

• In order for WWA ratings to be shared with service providers they must be entered when a verifiable work order has been assigned and there have been no payment issues.
  
• It is not possible to edit an entry for 30 days after it has been shared with the service provider.
  
• A service provider is allowed to reply. (Note that it is not possible to edit an entry for 30 days after a reply has been received.)
  
• Self-entries are not permitted.
  
• Defamation is not permitted. A WWA rating entry may not be used to defame any individual or business. Entries, comments accompanying entries, and responses to entries, must focus strictly on WWA ratings and adhere to all ProZ.com site rules.
  
• All communication must adhere to all ProZ.com site rules.
  
• Attempting to influence another's use of WWA ratings is prohibited. Exerting pressure on someone to change a WWA rating entry or reply, or to make a new entry or reply of a specific nature, is forbidden. (Inviting outsourcers to make WWA rating entries or replies is acceptable, as long as there is no attempt to influence the content of those postings.)
  
• WWA ratings may not be used to coerce. Using a WWA rating, or threatening to use a WWA rating, in such a way as to pressure a service provider or outsourcer into taking some action, is strictly prohibited.
  

• The first option is to Rate this service provider (for logged-in users).
  
• The second option is to indicate your willingness to work again with this service provider by answering the following questions: Have you worked with this service provider? and Would you be willing to work again with this service provider? and a blank text box to leave a comment.
  
• The third option is, if you do not wish to give this service provider feedback, to click on the Decline button in the top right corner of the second field. You will not receive further notifications regarding this request.

• Show to everyone will show your CV to anyone viewing ProZ.com, even if they do not have an account with the site or if they are not logged-in.
  
• Show to logged-in users will allow any ProZ.com user, not just paying members, to access your CV file.
  
• The Show to paying members only option will display your CV file to ProZ.com paying members only.
  
• Finally, the Show to no-one option will just keep your CV hidden from any site visitor while it is used by filters.
  

Make sure to click on the Save button below the Bio editor before leaving the page.


If you want to add the format to your bio, click on A WYSIWYG editor is also available. This editor will allow you to bold, underline, and italicize your text and insert links, headers, images, etc.


You can use this link to head to your Bio editor

If you want to add colors, tables, or other rich format features that are not available in the WYSIWYG editor, you can edit the format manually using HTML code. To do this, click on "Code view" and edit the HTML source. After you have finished editing the HTML, go back to the rich text view by clicking the same button, and then save your changes.

You can learn how to add colors, as well as other simple HTML attributes, with this HTML tutorial.

You may check all steps via this video.

• PayPal (no minimum)
  
• Check made out in US dollars ($25 minimum)
  
• Wire transfer from a US bank (approx. $35 minimum, must exceed the sum of the transaction fees)