Glossary entry (derived from question below)
Nov 1, 2021 18:19
2 yrs ago
24 viewers *
English term
VOC
English to Spanish
Marketing
Telecom(munications)
Webex provides end-to-end solutions that come with full-featured applications needed to create customer delight and turn agents into superheroes.
It delivers:
Pre-integrations with common business systems
All the important digital channels needed to engage customers their way
An underlying journey data service to connect each customer experience
A VOC, experience management application to shine a spotlight on the journey
Thank you in advance for your help!
It delivers:
Pre-integrations with common business systems
All the important digital channels needed to engage customers their way
An underlying journey data service to connect each customer experience
A VOC, experience management application to shine a spotlight on the journey
Thank you in advance for your help!
Proposed translations
(Spanish)
4 +2 | voz del cliente | María Perales |
Change log
Nov 2, 2021 21:32: María Perales Created KOG entry
Proposed translations
+2
6 mins
Selected
voz del cliente
Creo que se refiere a esto.
https://www.qualtrics.com/es/gestion-de-la-experciencia/clie...
La voz del cliente (VOC)
Hoy en día, los consumidores tienen a su disposición numerosas maneras de comunicar sus impresiones, necesidades y expectativas a las empresas. La voz del cliente se basa en la escucha constante de los consumidores y permite a las marcas adaptar y optimizar sus estrategias para maximizar la satisfacción del cliente. ¿Pero qué es exactamente la voz del cliente? ¿Y cuál es su importancia?
https://en.wikipedia.org/wiki/Voice_of_the_customer
Voice of the customer (VOC) is a term used in business and information technology (for example through ITIL) to describe the in-depth process of capturing customer's expectations, preferences and aversions.
https://www.qualtrics.com/es/gestion-de-la-experciencia/clie...
La voz del cliente (VOC)
Hoy en día, los consumidores tienen a su disposición numerosas maneras de comunicar sus impresiones, necesidades y expectativas a las empresas. La voz del cliente se basa en la escucha constante de los consumidores y permite a las marcas adaptar y optimizar sus estrategias para maximizar la satisfacción del cliente. ¿Pero qué es exactamente la voz del cliente? ¿Y cuál es su importancia?
https://en.wikipedia.org/wiki/Voice_of_the_customer
Voice of the customer (VOC) is a term used in business and information technology (for example through ITIL) to describe the in-depth process of capturing customer's expectations, preferences and aversions.
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