English to Chinese Tech/Engineering IT (Information Technology) Starbucks

"Consumers, like employees, can only handle {one adjacency} at a time. No more. I can't learn two things at once," says Todd Ablowitz, a payments consultant who is president of Double Diamond Group. "If you give people too much too soon, they can't handle it. The consumer will give you more if you give them more time, provided you're giving them something that they value."

托德•阿布洛威茨（Todd Ablowitz）是咨询公司双钻集团（Double Diamond Group）的总裁，也是名支付顾问。他说：“与员工一样，消费者每次只能处理{一种行为模式}，更多的模式就处理不了。人们没法同时学习两样东西。要是你一下子将太多东西强加给人家头上，对方就处理不了。如果你给消费者更多的时间，消费者会给你更多的回报，前提是你所给的是他们看重的东西。”

查了老半天，仍是对adjacency觉得费解：似乎是邻接关系，但这样翻译的话，让人看不懂。不知在商业或社科领域，这个单词是不是有特殊的意思？会不会是个专业术语？

文章介绍了星巴克采用了go-slow的手法，让广大顾客逐渐接触其移动支付模式。