Glossary entry (derived from question below)
English term or phrase:
Automatic Chat Distribution (ACD)
French translation:
distributeur automatique de conversations
Added to glossary by
Alain Marsol
Jun 24, 2015 07:36
9 yrs ago
1 viewer *
English term
France
Automatic Chat Distribution (ACD)
English to French
Other
Internet, e-Commerce
For example, on the Visitors tab, you can use Night Vision to configure Automatic Chat Distribution (ACD) to help you manage your agent workload.
In addition, you can set the agent default status upon login.
In addition, you can set the agent default status upon login.
Proposed translations
(French)
| 3 +2 | distributeur automatique de conversations |
Alain Marsol
|
Change log
Jul 8, 2015 06:46: Alain Marsol Created KOG entry
Proposed translations
+2
11 mins
Selected
distributeur automatique de conversations
Par analogie au distributeur automatique d'appels que l'on rencontre dans les centres d'appels.
Note from asker:
| Merci Alain :) |
4 KudoZ points awarded for this answer.
Comment: "Selected automatically based on peer agreement."
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