English to German Tech/Engineering IT (Information Technology)

the text is a short marketing text about how to solve most efficiently and quickly technical problems with laptops for employees who travel much.

context:
"Irrespective of how efficient service and respons is, mobile users find it especially difficult to commit to a time and a place to geht things fixed. Engineers end up making too many desk-side calls to sort out minor problems and mobile users want faults fixed straight away."