Norsham Osman is a native Malay speaker. She graduated from the University of New South Wales, Sydney, Australia with a degree in Building Technology. She started doing translation work in 2005 - primarily translating market research materials which include questionnaires, discussion guides, concept boards, advertising material and audio recordings of focus group discussions.

Norsham provides professional Translation and Editing services for English to Malay language pair and vice versa. Her areas of expertise include Consumer Market Research, Marketing, Business, Retail, FMCG and Customer Service.