lingotrans - English to German translator. Translation services in Computers: Hardware - UK - 04/06 to Present EMEA Technical Support Consultant 1st and 2nd level software support EMEA customers and resellers. Job tasks incl. providing engl. / german Software Support to EMEA based Customers and Resellers, engl./german translations of Sales, Marketing, Training and Website Documents, pre Sales and sales job tasks to customers who are interested in buying and need to evaluate this solution, providing Support and Troubleshooting, training and pre Sales tasks onsite face to face with the customer in EMEA Area, providing support of internal IT Environment incl. user Support, Server and Network Support (MS Active Directory Environment). UK - 01/04 to 03/06 2nd line Technical Support Consultant 1st and 2nd line support in an English-German-speaking to EMEA based client consisting of 1500 users. System support includes Windows NT/9x/2000, XP Clients/Server, Terminal Server, Active Directory, DNS, Printer configuration/support on Server/Client - Office 2000/2003, MS-SMS, Antivirus (McAfee/EPO), basic SAP support and standard applications, engl./german translations of Sales, Marketing, Training and Website Documents. Calls are managed using AR Remedy in ITIL driven SMC and user support is provided via telephone e-mail or remote client (SMS). Responsible for the internal IT Environment, User-, Server and Network Support, Data Backup and Restore Troubleshooting and Maintenance. Germany - Berlin 03/03 to 05/03 Contract System Engineer Maintenance and support of desktop/server hardware and software. Provision of support on NT4/2000/XP, MS Office, Outlook, Call Centre Dial-up, Installation of projects to customer specification. Support provided at the customer site. Germany - Berlin 09/00 to 12/03 Freelance System Engineer Part-time (20 hours per week) provision of ongoing support for PC-Users on NT4/98/2000/XP, MS Office, Outlook, RAS, VPN, Exchange 2000 and Dial-up networking. Support provided at the user site or via Remote Desktop, RAS and VPN. Germany - Berlin 09/00 to 05/02 Technician Working in the Customer Service Department and directly at customer locations. Projects Translation of User Guides from english into german Translation of german part of english website Creation of english/german written documentations School 1991-1994 Technical High school - Schlüchtern,Germany Economics and Administration 1985-1991 Mittlere Reife - Bad Soden Salmünster,Germany Equivalent GCSE

Working languages:

English to German

lingotrans

Local time: 19:42 GMT (GMT+0)

Native in: German

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Freelance translator and/or interpreter

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Translation, Software localization

Specializes in:
Computers (general)	Computers: Hardware
Computers: Software	Computers: Systems, Networks
Gaming/Video-games/E-sports	Internet, e-Commerce
IT (Information Technology)

English to German - Standard rate: 0.10 EUR per word / 30 EUR per hour

Years of experience: 3. Registered at ProZ.com: Oct 2006.

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Microsoft Word, SDLX, Trados Studio

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Bio

Although working as a professional IT Support Consultant in german/english speaking Environment I'm also offering my language skills for translation where needed. Strong IT/Software/Hardware/Internt Knowledge and Experience of 10 years. Software Localization, Computer/Video Game Translation, Translation of Manuals, Documentations and Guides just drop me an email if not listed.

Keywords: UK - 04/06 to Present EMEA Technical Support Consultant 1st and 2nd level software support EMEA customers and resellers. Job tasks incl. providing engl. / german Software Support to EMEA based Customers and Resellers, engl./german translations of Sales, Marketing, Training and Website Documents, pre Sales and sales job tasks to customers who are interested in buying and need to evaluate this solution, providing Support and Troubleshooting, training and pre Sales tasks onsite face to face with the customer in EMEA Area, providing support of internal IT Environment incl. user Support, Server and Network Support (MS Active Directory Environment). UK - 01/04 to 03/06 2nd line Technical Support Consultant 1st and 2nd line support in an English-German-speaking to EMEA based client consisting of 1500 users. System support includes Windows NT/9x/2000, XP Clients/Server. See more.UK - 04/06 to Present EMEA Technical Support Consultant 1st and 2nd level software support EMEA customers and resellers. Job tasks incl. providing engl. / german Software Support to EMEA based Customers and Resellers, engl./german translations of Sales, Marketing, Training and Website Documents, pre Sales and sales job tasks to customers who are interested in buying and need to evaluate this solution, providing Support and Troubleshooting, training and pre Sales tasks onsite face to face with the customer in EMEA Area, providing support of internal IT Environment incl. user Support, Server and Network Support (MS Active Directory Environment). UK - 01/04 to 03/06 2nd line Technical Support Consultant 1st and 2nd line support in an English-German-speaking to EMEA based client consisting of 1500 users. System support includes Windows NT/9x/2000, XP Clients/Server, Terminal Server, Active Directory, DNS, Printer configuration/support on Server/Client - Office 2000/2003, MS-SMS, Antivirus (McAfee/EPO), basic SAP support and standard applications, engl./german translations of Sales, Marketing, Training and Website Documents. Calls are managed using AR Remedy in ITIL driven SMC and user support is provided via telephone e-mail or remote client (SMS). Responsible for the internal IT Environment, User-, Server and Network Support, Data Backup and Restore Troubleshooting and Maintenance. Germany - Berlin 03/03 to 05/03 Contract System Engineer Maintenance and support of desktop/server hardware and software. Provision of support on NT4/2000/XP, MS Office, Outlook, Call Centre Dial-up, Installation of projects to customer specification. Support provided at the customer site. Germany - Berlin 09/00 to 12/03 Freelance System Engineer Part-time (20 hours per week) provision of ongoing support for PC-Users on NT4/98/2000/XP, MS Office, Outlook, RAS, VPN, Exchange 2000 and Dial-up networking. Support provided at the user site or via Remote Desktop, RAS and VPN. Germany - Berlin 09/00 to 05/02 Technician Working in the Customer Service Department and directly at customer locations. Projects Translation of User Guides from english into german Translation of german part of english website Creation of english/german written documentations School 1991-1994 Technical High school - Schlüchtern,Germany Economics and Administration 1985-1991 Mittlere Reife - Bad Soden Salmünster,Germany Equivalent GCSE . See less.

Profile last updated
Mar 7, 2008

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