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Dry air, cramped conditions and long flights can make you uncomfortable. But are they enough to make you crazy? According to the results of a questionnaire sent out by the International Air Transport Association, incidents of air rage—that much-discussed propensity of a few passengers to go bonkers in the sky—increased by almost 500% in the last half of the 1990s. In the past two years, at least three people have died as a result of violent actions by enraged fellow travelers.
“The aircraft cabin is an unusual environment,” says Robert Bor, an aviation psychologist at London Guildhall University. “The altitude, the lower air pressure, the noise—all of those things can lead to hostile behavior.” And the little things can make all the difference: the guy in the next seat whose broad shoulders invade your personal seat space, the subtle battles for armrests, overhead bin space and even meal choices. “You are putting people who are unfamiliar with one another in a competitive environment,” says Bor, “and that creates rivalry.”
To be sure, passengers may be emotionally aroused well before they enter the cabin—from delays, boredom, jetlag or saying farewell to loved ones. Also, by some estimates, as many as one in five passengers has a fear of flying. And a few experts say that airlines, whose advertisements depict air travel as a relaxed, soothing realm of smiling passengers and subservient flight attendants, may themselves be partially to blame for raising travelers’ expectations. It’s a claim airlines flatly dismiss, “Ludicrous,” says Ben Hall, a spokesman for Virgin Atlantic Airways. “We have to look at how many cases of air rage are linked to people over-indulging in alcohol. And how many are people with underlying psychological illnesses. They are more contributing factors than anything to do with advertising.”
As the number of incidents spirals, regulatory bodies and airline crews’ unions have swung into action, seeking consensus on how to deal with the issue. Definitions of air rage vary from country to country—which leads to discrepancies in how cases are reported and complex laws can make it hard for airlines and police to prosecute offenders. Not that airlines are necessarily abreast of the problem: in a recent survey by London Guildhall University, more than a third of the 200 or so airlines questioned said staff were not trained to deal with air rage. The International Transport Workers’ Federation, which represents 200,000 cabin crew worldwide, has called governments to have mandatory training programs in place by the end of next year. The focus is likely to swing from dealing with incidents after the fact to prevention and passenger management: identifying and pacifying problem passengers before they really become a problem.
Translation - Chinese 空中憤怒
乾燥的空氣、狹窄的空間和長途飛行都可能讓你感到不舒服。但是這些原因就足以讓你抓狂嗎? 由國際航空運輸協會(International Air Transportation Association)所做的一份問卷調查結果顯示因“空中憤怒”－通常用來形容旅客坐飛機的時較容易出現憤怒甚至是暴力的現象－所引起的事件在一九九零年代後期大幅增加了百分之五百。在過去兩年裡，至少有三位旅客在同行旅客所引起的暴力事件中喪生。
My name is Yi-chin, Lee. I just graduated from Univeristy of Leeds in August. My major is interpreting ans translation. I am currently working as a project coordinator at Vision Communications in Harrogate.
Expertise 
CV/Resume (DOC)