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Possible bug in member verification system?
Thread poster: KKastenhuber
KKastenhuber
KKastenhuber  Identity Verified
Austria
Local time: 06:45
Russian to German
+ ...
Sep 20, 2009

Hello everybody,

first of all I'd like to apologize in case this post is not in the right place. ProZ is a huge place and I haven't managed to get acquainted with every single one of its many helpful little bits.

So... I finally found out about the VID system and have just spent about half an hour until I managed to apply for verification. The system was telling me to submit my credit card payment date as "MM-DD-YYYY", but my application was only accepted when I tried... See more
Hello everybody,

first of all I'd like to apologize in case this post is not in the right place. ProZ is a huge place and I haven't managed to get acquainted with every single one of its many helpful little bits.

So... I finally found out about the VID system and have just spent about half an hour until I managed to apply for verification. The system was telling me to submit my credit card payment date as "MM-DD-YYYY", but my application was only accepted when I tried it the other way around ("DD-MM-YYYY"). I don't know if I'm the only one who has experienced this problem, but if I'm not I think this could be fixed so people who'll apply for ID-identification in future won't be left guessing what's wrong.

Thank you! ▲ Collapse
 
Natalie
Natalie  Identity Verified
Poland
Local time: 06:45
Member (2002)
English to Russian
+ ...

MODERATOR
SITE LOCALIZER
Hi Sep 20, 2009

The fastest way to solve such problems is submitting a support request:
About > Support

Best,
Natalia
 


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Possible bug in member verification system?






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