Items uneditable in 'contact' tab
Thread poster: Steven F Smith

Steven F Smith
United Kingdom
Local time: 04:43
Member (2007)
Japanese to English
Nov 25, 2009

When I click on the 'contact' tab of my profile it includes the items TAX ID, Paypal email and preferred currency. However, when I click on the 'Edit All' button, these particular items don't appear. I've just figured out that they can be edited in the 'rates' section, but this is not obvious.

Perhaps the 'Edit All' button should be amended to 'Edit Some', or it should be made clear where the payment related items can be edited.

Steven


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RominaZ  Identity Verified
Argentina
English to Spanish
+ ...
All the information in your profile can be edited from the profile updater. Nov 26, 2009

Dear Steven,

Thanks for your feedback. Please note that the "Edit All" button leads to the contact section of your Profile Updater where you can edit your contact information. By clicking on the financial section of your profile updater you can edit the rest of the information related rates, currency, etc.

I hope this clarifies.

Best regards,

Romina


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Steven F Smith
United Kingdom
Local time: 04:43
Member (2007)
Japanese to English
TOPIC STARTER
Still poorly presented Nov 26, 2009

I still think the way the information is presented is unhelpful. The 'edit all' button is within the 'contact' tab and this leads one to believe that clicking on it will immediately allow you to edit all the items listed in the tab. When you click on it, it takes you to 'profile contact information' where you can indeed directly edit all the items in the contact tab except the payment-related ones I mentioned. If you don't happen to know that these particular items have to be edited in a different section then it is easy to assume - as I did at first - that there's a bug in the software.

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