Avast false alarm?
Thread poster: Nicolas Coyer
Nicolas Coyer  Identity Verified
Colombia
Local time: 03:00
Spanish to French
+ ...
Dec 3, 2009

I have Avast 4.8 installed on my personal computer and since the latest update to its database, it says programs I consider to be legitimate (Spybot, Copernic Search program, etc.) are infected with a trojan.
Has anyone more info on this? Is there any reason to be worried?

Thanks,
Nicolas



[Modifié le 2009-12-03 02:27 GMT]


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Daniel Weston  Identity Verified
United States
Local time: 00:00
French to English
+ ...
Same message Dec 3, 2009

I got the same message today about some wordcount software that I just bought. I wonder if it is an error?

[Edited at 2009-12-03 03:07 GMT]


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David Earl  Identity Verified
United States
Local time: 01:00
Member (2007)
German to English
Sounds standard to me... Dec 3, 2009

I don't use Avast, but I've heard about and seen this type of problem for years. AV software monitors, let's say "behaviors". I'm guessing that the most recent update of Avast started monitoring a new behavior, which your legitimate software is performing.

Basically, "Oh my, the Women's Temperance League has just discovered that I drink two beers each night after work". Yes, there is the possibility that any given person might drive home afterwards, but this person doesn't. It's been doing it for years, so...fine. Hopefully, AV software will never be able to initiate an era of Prohibition.

The real question is: can you tell the monitoring group/AV software that this behavior is acceptable for you and your (computing) environment? Can you tell Avast that these programs are allowed to behave that way?

David.


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Daniel Weston  Identity Verified
United States
Local time: 00:00
French to English
+ ...
Avast update Dec 3, 2009

I just received an automatic new version update from Avast - now the problem is gone. It must have been a problem with their software.

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Nicolas Coyer  Identity Verified
Colombia
Local time: 03:00
Spanish to French
+ ...
TOPIC STARTER
Problem gone with update Dec 3, 2009

Same here, the issue was solved by the new update...
However, David raises a good point. Whenever Avast finds a supposedly infected piece of sw, it's really difficult to go around it and use the program normally. Yesterday, I had to unable to "resident protection".

Thanks for your answers,
Nicolas


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Daniel Weston  Identity Verified
United States
Local time: 00:00
French to English
+ ...
ignore checkbox Dec 3, 2009

I got passed by clicking on "do nothing" in the pop-box that appeared. Still, it was very annoying because the siren kept going off. I disabled the first program that it said had a virus. Then it switched to a program that I know is fine. That's when I started clicking on "do nothing" to contiue working.

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