Glossary entry (derived from question below)
English term or phrase:
Corporate
French translation:
la Direction
Added to glossary by
Sandra C. (X)
Apr 13, 2006 13:08
20 yrs ago
4 viewers *
English term
Corporate
Recently, a member of Mr. X’s leadership team had a positive experience with the CBS ([company name] Business services) Human Resources Services Call Center. The staff member had a situation that involved both CBS and Line HR.
Instead of telling the staffer to call **Corporate**, our representative initiated a three-way call and stayed on the line until the hand-off was made smoothly. Not only was the customer’s issue resolved, she actually felt like someone cared!
what service are we talking about here???? Le siège social? La direction?
Merci encore!
Instead of telling the staffer to call **Corporate**, our representative initiated a three-way call and stayed on the line until the hand-off was made smoothly. Not only was the customer’s issue resolved, she actually felt like someone cared!
what service are we talking about here???? Le siège social? La direction?
Merci encore!
Proposed translations
(French)
| 4 +2 | la direction |
Michael Lotz
|
| 4 | "le siège central" |
Eveline Rerren
|
| 4 | au lieu d'appeler la Direction,notre representant..... |
jean pierre belliard (X)
|
Proposed translations
+2
24 mins
Selected
la direction
"Corporate" is indeed the company officers and top management. It is not the lower administration of the various corporate services. La direction: the CEO,COO,CFO,etc = the PDG, etc. It can be the "siège social" but not necessarily, and often is not.
So the meaning is "la direction" in the sense of the operating top officers.
So the meaning is "la direction" in the sense of the operating top officers.
4 KudoZ points awarded for this answer.
Comment: "merci"
12 mins
Eveline Rerren
Sharp's the word !
Native in: Flemish 
Works in: English to Dutch, French to Dutch, French to Flemish, and 1 more.
"le siège central"
Where all "overhead" activities such as HR, Accounting, etc. are centralized - not necessarily the same as "siège social"
26 mins
au lieu d'appeler la Direction,notre representant.....
face à une situation délicate,X decida de gérer l'appel tout en provoquant une discussion à trois
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