Security certificate expired?
Thread poster: Katalin Horváth McClure

Katalin Horváth McClure  Identity Verified
United States
Local time: 17:00
Member (2002)
English to Hungarian
+ ...
Apr 5, 2019

melo is having issues - could you please look into this?

 

Rebecca Hendry  Identity Verified
United Kingdom
Local time: 22:00
Member (2005)
Spanish to English
+ ...
Same here Apr 5, 2019

I'm getting this error message: "the identity of "melo.host.proz.com" cannot be verified".

 

Jared Tabor
Local time: 19:00
SITE STAFF
Thanks for reporting, should be fixed now Apr 5, 2019

Thanks Katalin and Rebecca. Can you let me know if you are still having issues?

Jared


 

Katalin Horváth McClure  Identity Verified
United States
Local time: 17:00
Member (2002)
English to Hungarian
+ ...
TOPIC STARTER
EVERY YEAR!!!?? Apr 5, 2019

Jared,
Is there a way on your side to somehow preempt this problem as it is occurring every year? Every single time I have to send a support request or post on the forum so that it is taken care of.
Here are my past support tickets on this issue:
April 4, 2018:
https://www.proz.com/ticket/563816
March 5, 2016:
See more
Jared,
Is there a way on your side to somehow preempt this problem as it is occurring every year? Every single time I have to send a support request or post on the forum so that it is taken care of.
Here are my past support tickets on this issue:
April 4, 2018:
https://www.proz.com/ticket/563816
March 5, 2016:
https://www.proz.com/ticket/486880
If you are purchasing only a single year certificate, it is going to expire on the same day every year (April 5 next year, because you renewed it today.) It blows my mind how you guys cannot put a reminder on your own calendars to take care of it. I missed TWO job offers this morning from one of my regular clients who sends email notifications when jobs are available on their platform. I was unable to get into my email because the security certificate dialog box blocked everything. As you can guess, I am more than disappointed.
This is a recurring issue because someone regularly FORGETS to renew that certificate.
Does GoDaddy offer auto-renewal for the security certificates the same way as they offer for everything else?

I guess I have to put a reminder on my own calendar to send in a support request on April 3 or so every year to prevent this.
???
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Rebecca Hendry
 


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