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Hi,
I'm not using the GlossPost search very frequently but usually it works very well. Today I'm trying to find useful glossaries in the automotive field, but I get all kinds of answers although I've specified a detailed field - it doesn't even appear in most results which are related to sailing, medecine, insurance or photography and if I tick the "Strict" box I get exactly the same results. It's the same with a keyword search, most answers don't have anything to do with the keyword! ... See more
Hi,
I'm not using the GlossPost search very frequently but usually it works very well. Today I'm trying to find useful glossaries in the automotive field, but I get all kinds of answers although I've specified a detailed field - it doesn't even appear in most results which are related to sailing, medecine, insurance or photography and if I tick the "Strict" box I get exactly the same results. It's the same with a keyword search, most answers don't have anything to do with the keyword!
Is this a bug? I tried with different browsers (Opera & IE) but the results are quite the same.
Should I submit a support ticket? I don't remember seeing that behavior before.
Thanks for your suggestions
Marie-Céline ▲ Collapse
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Can you detail the search criteria you are using in a support request?
Jun 27, 2008
Hello Marie-Céline,
Yes, if you can submit a support request detailing the search criteria, or, even better, with a screenshot of the search criteria you are using, this will help in looking into what the problem may be. Thanks!
Best regards,
Jared
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Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
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