Forums about proz.com » ProZ.com technical support »
Problems with WWA entries
Thread poster: Alistair Ian Spearing Ortiz
Alistair Ian Spearing Ortiz
Alistair Ian Spearing Ortiz  Identity Verified
Spain
Local time: 10:37
French to English
+ ...
Mar 11, 2011

Hello.

I've sent WWA requests to some of my most frequent clients, but none of them has registered on the ProZ website. I've checked with my clients to see if they'd got the request from ProZ, and they've assured me that not only they received it, but they actually created a positive WWA entry for me. Yet nothing has appeared on ProZ.

I was told to send the requests again, and I did so. Nothing. For the second time, my clients filled in the entry and nothing appeared on... See more
Hello.

I've sent WWA requests to some of my most frequent clients, but none of them has registered on the ProZ website. I've checked with my clients to see if they'd got the request from ProZ, and they've assured me that not only they received it, but they actually created a positive WWA entry for me. Yet nothing has appeared on ProZ.

I was told to send the requests again, and I did so. Nothing. For the second time, my clients filled in the entry and nothing appeared on ProZ.

I'd like to have this problem solved ASAP, since WWA entries are very important for attracting new clients on ProZ and at the moment I'm not being able to take full advantage of them. I simply can't continue to send my clients requests again , again and again hoping that this technical problem will magically solve itself.

Thank you very much in advance for your prompt support.

[Edited at 2011-03-11 09:11 GMT] ▲ Collapse
 
Helen Shepelenko
Helen Shepelenko
SITE STAFF
Please submit a support request Mar 11, 2011

Hello Alistair,

Could you please submit a support request and provide me with the names of companies you asked for WWA feedback? This will help me to provide prompt assistance.

Thanks in advance.

Best regards,

Helen
 
Alistair Ian Spearing Ortiz
Alistair Ian Spearing Ortiz  Identity Verified
Spain
Local time: 10:37
French to English
+ ...
TOPIC STARTER
OK Mar 11, 2011

Done.
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Problems with WWA entries






Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »