Problems with WWA entries
Thread poster: Alistair Ian Spearing Ortiz

Alistair Ian Spearing Ortiz  Identity Verified
Spain
Local time: 01:26
English to Spanish
+ ...
Mar 11, 2011

Hello.

I've sent WWA requests to some of my most frequent clients, but none of them has registered on the ProZ website. I've checked with my clients to see if they'd got the request from ProZ, and they've assured me that not only they received it, but they actually created a positive WWA entry for me. Yet nothing has appeared on ProZ.

I was told to send the requests again, and I did so. Nothing. For the second time, my clients filled in the entry and nothing appeared on ProZ.

I'd like to have this problem solved ASAP, since WWA entries are very important for attracting new clients on ProZ and at the moment I'm not being able to take full advantage of them. I simply can't continue to send my clients requests again , again and again hoping that this technical problem will magically solve itself.

Thank you very much in advance for your prompt support.

[Edited at 2011-03-11 09:11 GMT]


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Helen Shepelenko
SITE STAFF
Please submit a support request Mar 11, 2011

Hello Alistair,

Could you please submit a support request and provide me with the names of companies you asked for WWA feedback? This will help me to provide prompt assistance.

Thanks in advance.

Best regards,

Helen


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Alistair Ian Spearing Ortiz  Identity Verified
Spain
Local time: 01:26
English to Spanish
+ ...
TOPIC STARTER
OK Mar 11, 2011

Done.

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