Invoicing tool down
Thread poster: Josephine Cassar

Josephine Cassar  Identity Verified
Local time: 16:16
Member (2012)
Italian to English
+ ...
Dec 19, 2016

Hello, I tried to send an invoice yesterday and tried again this morning but without success. This is the message I get when I try to send the invoice: The www.proz.com page isn't working; www.proz.com is currently unable to handle this request. HTTP Error 500. As a result, somehow, I was told that invoice no.x had been used and I inserted no.y which means I made up the same invoice twice now. Are you experiencing this problem too or am I the only one? Thank you.

[Edited at 2016-12-19 08:19 GMT]


 

Raffi Jamgocyan  Identity Verified
Turkey
Local time: 17:16
Member (2012)
English to Turkish
+ ...
No problems here Dec 19, 2016

I just issued and sent an invoice without any problems. It worked as usual.

[Değişiklik saati 2016-12-19 08:41 GMT]


 

Josephine Cassar  Identity Verified
Local time: 16:16
Member (2012)
Italian to English
+ ...
TOPIC STARTER
Thank you Dec 19, 2016

I imagine I must be the only one to have this problem seeing no one answered so I submitted a support request. However, thanks. Very strange though.

[Edited at 2016-12-19 09:57 GMT]


 

Josephine Cassar  Identity Verified
Local time: 16:16
Member (2012)
Italian to English
+ ...
TOPIC STARTER
Problem solved Dec 19, 2016

Update: problem solved after I submitted a support request. It seems my email was somehow disabled. In fact, when I answered support, I could not reply till I removed xxx before my email address. Support told me my email address had been somehow disabled. So, thanks.

[Edited at 2016-12-19 17:17 GMT]


 


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