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Failed to retrieve tag toolbar settings for plugin file format
Thread poster: lidolang
lidolang
lidolang
Poland
Local time: 20:00
English to Polish
+ ...
Jul 23, 2008

Hello,

I need your help. I'm working with SDL Trados 2007 and my problem is the following one: when I start TagEditor there appears the message: Failed to retrieve tag tollbar settings for plugin file format: Unknown error when reading plug-in filter management file C:\...\PluginFileFilterDefinitions.xml.
After confirming TagEditor starts but it doesn’t run correctly. For example, when I try to insert a single tag I receive an empty tag. The only way to get tags inserted i... See more
Hello,

I need your help. I'm working with SDL Trados 2007 and my problem is the following one: when I start TagEditor there appears the message: Failed to retrieve tag tollbar settings for plugin file format: Unknown error when reading plug-in filter management file C:\...\PluginFileFilterDefinitions.xml.
After confirming TagEditor starts but it doesn’t run correctly. For example, when I try to insert a single tag I receive an empty tag. The only way to get tags inserted into a target segment is to use the Copy Source feature.
I installed Trados on my computer again but it didn't help - the problem is still existing.
Maybe someone of you had a similar problem... Thank you in advance for any help.

Anna


[Subject edited by staff or moderator 2008-07-23 14:51] ▲ Collapse
 
Optiproz Pri (X)
Optiproz Pri (X)
Local time: 20:00
English
SDL KB Jul 24, 2008

Hi

Try the KB article....

http://talisma.sdl.com/article.aspx?article=1643&p=1

Cheers
 
lidolang
lidolang
Poland
Local time: 20:00
English to Polish
+ ...
TOPIC STARTER
that was the point Jul 29, 2008

Hi Cheers,

the SP2 solved my problem - TagEditor is running OK.

Thanks so much for your help!

Anna
 


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Failed to retrieve tag toolbar settings for plugin file format







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