English to French Bus/Financial Management

In a code of ethics, for employees reporting complaints or concerns / workplace issues :

Workplace issues you may report via XXXX include, but are not limited to: harassment, *customer mistreatment*, misconduct, sabotage, bribery, threatening behaviors, unsafe work conditions, industrial accidents, vandalism, workplace violence, workplace substance abuse, theft, fraud, embezzlement, accounting complaints or concerns, ethical violations, compliance and regulation violations, environmental damage and/or corporate scandals. This system enables you to submit an anonymous and confidential report.

Je bloque sur l'expression consacrée pour ce terme. (Existe-t-elle ????)

Merci.