Glossary entry

English term or phrase:

rapid response unit *Kundendienst*

German translation:

Bereitschafts-/Havarie-/Notdienst

Added to glossary by Steffen Walter
Oct 25, 2002 09:58
21 yrs ago
1 viewer *
English term

rapid response unit

Non-PRO English to German Marketing
customer service context: in urgent cases please contact our rapid response unit.


thanks!
Proposed translations (German)
5 +3 Bereitschaftsdienst

Proposed translations

+3
33 mins
Selected

Bereitschaftsdienst

That's what I would say, i.e. those "stand-by" people ensuring 24/7 customer service.

A more informal way to put it would be "schnelle Eingreiftruppe" (deliberately put in inverted commas) but this seems too military in this context.

HTH
Steffen

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Note added at 2002-10-25 11:10:24 (GMT)
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...could also be \"Havariedienst\" or \"Not(fall)dienst\" depending on what industry the text refers to...
Peer comment(s):

agree Karl Apsel : Bereitschaftsdienst; - NOT "schnelle Eingreiftruppe" in this case
4 mins
Yes, entirely agree - could've spelled it out even more clearly that "s.E." is not really appropriate here ;-)
agree Geneviève von Levetzow : Oder: Bereitschaftsdienst rund um die Uhr
2 hrs
Ja, warum nicht? Aber "Bereitschaftsdienst" allein sagt eigentlich auch schon aus, dass dieser außerhalb der normalen (Dienst)zeiten tätig ist. Grüße nach BN ;-)
agree Olav Rixen
3 hrs
Danke Olav :-)
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2 KudoZ points awarded for this answer. Comment: "thanks!"
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