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ProZ.com technical support

Thread poster: Lys Nguyen

Lys Nguyen  Identity Verified
Vietnam
Local time: 05:57
Member (2005)
English to Vietnamese
+ ...
May 16, 2005



[Edited at 2005-10-05 09:57]


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Natalie  Identity Verified
Poland
Local time: 00:57
Member (2002)
English to Russian
+ ...

MODERATOR
Dear Julie May 16, 2005

First of all, you may take some steps yourself. Please see this thread for more information about blocking certain kinds of mail
through your profile:
http://www.proz.com/topic/19155

Please submit a support request (using the "support" button in the upper menu. But you should provide more information about the message you received, so while submitting the support request please be sure to copy the headers of the message - it will help to the site programmers to find out where did the message come from and how to block the sender.

Best,
Natalia

P.S. In the meantime I blocked the email address you provided from sending messages through profiles.


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Lys Nguyen  Identity Verified
Vietnam
Local time: 05:57
Member (2005)
English to Vietnamese
+ ...
TOPIC STARTER
Thank you very much May 16, 2005

Thanks for your prompt help!

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Ralf Lemster  Identity Verified
Germany
Local time: 00:57
English to German
+ ...
Please edit your posting May 16, 2005

Hi Julie,
As already pointed out, using a Support Request is your best choice in this situation, provided that the message was sent via your ProZ.com profile.

Still, may I ask you to edit your posting by removing the explicit references to a particular entity, as well as their e-mail address. Such details should not be posted in the public forum.

Thanks, and best regards,
Ralf


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