Helen Johnson (asker) Aug 20, 2008:

Sorry, I've now had a further explanation from my client, where apparently the client was asked and eventually sent examples of things that s/he thought were dissatisfactory (I'd actually written cut vertically). S/he hasn't said whether or not this was a term that was still not acceptable...heaven knows! I can't see what else it could mean, so I'm going to accept vertically cut.

Helen Johnson (asker) Aug 20, 2008:

NB: the end client is apparently being a bit difficult and isn't providing an explanation, and nor is s/he accepting the term. I fail to see why not if this is what the term/phrase means - which is also not that easy to translate when you haven't even been given full sentences.