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Poll: Do you request payment in advance from new clients? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "Do you request payment in advance from new clients?".
This poll was originally submitted by Radek Lhotsky. View the poll results »
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Diana Coada (X) 
United Kingdom
Local time: 13:53
Portuguese to English
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But from new direct clients. I never had an agency agree to pre-payment yet!
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inkweaver
Germany
Local time: 14:53
French to German
+ ...
| Yes, sometimes... | Oct 11, 2013 |
When I am approached by agencies with a rather poor BB rating. Needless to say that to date I have never heard from one of them again
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In general, no. I sometimes required it, particularly for large jobs from new direct clients, but finally the deal did not happen.
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neilmac
Spain
Local time: 14:53
Spanish to English
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Because in my worldview, "Pay me in advance" translates as "I don't trust you". Not a good way to start a relationship IMHO.
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We work mainly with large, well-established companies so there is no need
Otherwise we would start with a small job and take it from there
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Tim Drayton
Cyprus
Local time: 15:53
Turkish to English
+ ...
Very rarely, but it has little to do with whether they are new or old clients. If a potential corporate client with a good credit record wishes to send me work, then I will grant them credit terms, otherwise I will require payment prior to delivery, but offer a ten percent discount for this (an option that is also available to credit clients).
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neilmac wrote:
Because in my worldview, "Pay me in advance" translates as "I don't trust you". Not a good way to start a relationship IMHO.
Apparently I live in one of the world's most trusting societies... but it is also one where people are easy to trace, and non-payers get chased up.
I don't take on large jobs from new clients as a rule, so I would survive not getting paid, but I have had so few problems over the years that I would not want to spoil my chances.
When I have had problems, they have not been with new clients! I assume good faith, and usually everything goes fine.
[Edited at 2013-10-11 09:30 GMT]
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Britt Laux
Local time: 14:53
German to Norwegian
+ ...
| Yes sometimes | Oct 11, 2013 |
and by big jobs from new clients I at least ask for a quicker first payment than usual.
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Enrico Zoffoli
Italy
Local time: 14:53
Member (2013)
German to Italian
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partly because I doubt they would ever accept this condition, and partly because I only work for (new) clients whom I believe I can trust.
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| Only once because a new client insisted | Oct 11, 2013 |
So no, I never ask a new client to pay in advance because I always have some kind of reference before I accept the job. And so far, I have never had any payment problems.
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I did it only once, but it was more to "take the temperature" of the client than to really request an advance payment and like Christine I don't take on large jobs from new clients as a rule.
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but on occasion, when doing a very large project, the client offered to pay me part of it in advance.
But generally, i don't ask for that.
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Diana Coada, BA DPSI RPSI ACIL wrote:
But from new direct clients. I never had an agency agree to pre-payment yet!
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Tina Vonhof (X)
Canada
Local time: 06:53
Dutch to English
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Only when it is a new private client, especially in another country, with a fairly large project and no business address or website or anything to give me any information about him. I think I have done it twice and both times the client had no problem with it and payed promptly.
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