How to remove prize minus malware/spyware?
Thread poster: Manuela Junghans

Manuela Junghans  Identity Verified
United Kingdom
Local time: 13:08
Member (2004)
English to German
+ ...
Jun 15, 2015

Hi all

I hope you´re having a somewhat better Monday than me...

I somehow seem to have caught what seems like a malicious virus to me. My virus program does not detect it as such and I have already googled it and performed all the recommended steps to remove it from my computer and all the browsers I´m using, including the hard drive and the registry, but it keeps coming back.

Everytime I try to open a webpage this prize minus pages is being opened.

HELP. It´s extremely annoying and seems to take it´s toll on my laptop as well as it´s cooling and cooling and cooling...

Thanks for any help you can give me.

Manuela


 

Oliver Walter  Identity Verified
United Kingdom
Local time: 13:08
Member (2005)
German to English
+ ...
Wait a bit Jun 15, 2015

If it's very new, it could be simply that your AV (anti-virus) software doesn't yet know about it. I regularly receive emails with a virus in the attachment. Sometimes I download (never open!) the attachment to my hard disk and ask my anti-virus prog (AVG free in my case) to examine it. Usually the malware is not detected until about a day after the email was sent. Therefore, at least make sure that your AV is frequently updated.

 

Manuela Junghans  Identity Verified
United Kingdom
Local time: 13:08
Member (2004)
English to German
+ ...
TOPIC STARTER
Hi Oliver Jun 15, 2015

I just replied to your post, but even that seems to be disrupted...

Thanks first of all for your quick reply.

My AV software (paid) cannot detect any problems, but the problem very obviously persists.

So what you suggest is that I simply wait it out till tomorrow or so, whether the AV software will remove it then?


 

Giuseppina Gatta, MA (Hons)
Member (2005)
English to Italian
+ ...
Malware removers Jun 15, 2015

Hello,

Have you tried installing some free malware removers as indicated in this link?
http://malwaretips.com/blogs/ads-by-price-minus-removal/


 

Manuela Junghans  Identity Verified
United Kingdom
Local time: 13:08
Member (2004)
English to German
+ ...
TOPIC STARTER
Hi Guiseppina Jun 15, 2015

Thanks for your post.

No, I have not tried any of those, since by now I´m so on edge that I think with every new click I will open another can of worms.

Has anyone tried any of those free malware removers and can recommend a particular one?


 

Rolf Keller
Germany
Local time: 14:08
English to German
Deactivate browser add-on(s) Jun 15, 2015

Manuela Junghans wrote:

Everytime I try to open a webpage this prize minus pages is being opened.


So the very first action should be this: Check the list of add-ons in your browser (Extras nemu?). Maybe just a click on "Deactivate" kills the advertizing add-on.


 

Christel Zipfel  Identity Verified
Member (2004)
Italian to German
+ ...
I have currently installed Anti-Malwarebyte Jun 15, 2015

It's a known anti-malware, so you can safely use it. But it may not be enough to solve your problem. I had recently a similar problem, and it's indeed extremely annoying and it can sometimes be very hard to get rid of it. I don't remember though how I finally managed, but I had to use different tools.
You could also try Iobit Uninstaller which helps you to uninstall completely toolbars, too, like any other program installed on your computer.

The link posted by Giuseppina seems to be genuine so I dare to say you can safely follw the steps indicated.

Good luck!


 

Manuela Junghans  Identity Verified
United Kingdom
Local time: 13:08
Member (2004)
English to German
+ ...
TOPIC STARTER
Thanks Jun 15, 2015

Christel and Guiseppina

At the moment it seems to be under control, or at least I´d like to think so.

I used the first of the malware programs in the article suggested by Guiseppina. If this has no lasting effect I will carry on with some of the other programs you have suggested.

I´ll keep my fingers crossed that the next few days will be a bit less stressful.

Enjoy your evening everyone and many thanks again.

Manuela


 

Giuseppina Gatta, MA (Hons)
Member (2005)
English to Italian
+ ...
Yes, they are safe Jun 18, 2015

Manuela Junghans wrote:

Christel and Guiseppina

At the moment it seems to be under control, or at least I´d like to think so.

I used the first of the malware programs in the article suggested by Guiseppina. If this has no lasting effect I will carry on with some of the other programs you have suggested.

I´ll keep my fingers crossed that the next few days will be a bit less stressful.

Enjoy your evening everyone and many thanks again.

Manuela


Manuela, hope you solved your issue. I have installed, as Christel, Antimalwarebyte and used it for many years. Never had a problem.

Best of luck!
Giusi


 


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