Tia Muller wrote:
The video I've been sent to subtitle starts at 00:00:00:11 and its next fram is 00:00:00:00. I am at a loss as to what to do with Swift's TC in order to match this time code. Any ideas?
Also, and I presume this is due to the BITC not corresponding to the VITC, everytime I pause the video it jumps to a different location on the video.
Thanks for your help!
Yeah, something's not right here. I think the best way to handle this issue is to contact Swift's technical support, the same way you did previously.