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'Contact me' link doesn't work ناشر الموضوع: Maurizio Varriale
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Hello Everyone,
I noticed a problem with the 'Contact me' link I published in my profile. A client told me he sent a message that I've never received. I did a test sending a message to myself and even in this case I didn't get anything. Now I am wondering how many messages I have never received for potential clients.
Is it anything I can do to fix this issue and to allow me to read all the messages never received?
Thanks
Best regards
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| I sent you a message and an email through your profile | May 18 |
Maybe you need to submit a support ticket? They'll thank you for using the site and will probably pass it on to site developers etc. and maybe a solution will be found. Don't hold your breath though 
Good luck!
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| Didn't get the message (as expected) | May 18 |
Cilian O'Tuama wrote: Maybe you need to submit a support ticket? They'll thank you for using the site and will probably pass it on to site developers etc. and maybe a solution will be found. Don't hold your breath though Good luck!
Thanks Cilian, as expected I didn't get any message from you
I've already contacted proz to sort it out. Let's see what happens. It's a pity I just realized this link/feature doesn't work. Probably I've lost many interesting messages from potential clients
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Barbara Carrara 
إيطاليا
Local time: 04:47
عضو (2008)
أنجليزي إلى إيطالي
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Maurizio Varriale wrote:
Probably I've lost many interesting messages from potential clients
I wouldn't hold my breath on that account, either.
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I have sent you a message, too, to test the feature. I have been affected by this problem for many months now. As I can see in my personal proz area, so many visitors of my proz profile also came across the "contact" area and nothing happened.
[Bearbeitet am 2024-05-18 07:34 GMT]
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Did you check that the email address in your profile is correct and that a normal email sent to it is delivered?
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Zea_Mays
إيطاليا
Local time: 04:47
عضو (2009)
أنجليزي إلى ألماني
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I have a similar link in my profile, and the test email I sent to myself worked. So maybe there is a problem with your address or the messages are going into the spam folder. Feel free to test my link as well.
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Thomas T. Frost wrote:
Did you check that the email address in your profile is correct and that a normal email sent to it is delivered?
Yes, email is correct
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Alison MacG
المملكة المتحدة
Local time: 03:47
ألماني إلى أنجليزي
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I tested it and I didn’t receive the copy I usually receive when I send a message through Proz.
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I sent a message to myself through Proz and I haven't received it either. What's going on?
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| Let me doubt about that | May 18 |
Barbara Carrara wrote: Maurizio Varriale wrote:
Probably I've lost many interesting messages from potential clients I wouldn't hold my breath on that account, either.
Luckly this client contacted me on Linkedin too otherwise I would have missed it. And, believe me, it is a big client. That's very bad from proz
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I tried to send a message to myself too, asking for a copy to be sent to myself. I only received the copy to myself ('On May 18, 2024, you sent the following message to Thomas T. Frost'), not the actual email.
This is probably related to their not very successful coding update, which has been causing bugs for months. It needs to be reported to support.
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| Same here - neither mail nor message reached me, just the copy of the mail. | May 18 |
Thomas T. Frost wrote:
I tried to send a message to myself too, asking for a copy to be sent to myself. I only received the copy to myself ('On May 18, 2024, you sent the following message to Thomas T. Frost'), not the actual email.
This is probably related to their not very successful coding update, which has been causing bugs for months. It needs to be reported to support.
But Folks, don't worry! Their technical support team and site developers are working on it.
Thomas, your "for months" is putting it very kindly.
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Zea_Mays
إيطاليا
Local time: 04:47
عضو (2009)
أنجليزي إلى ألماني
+ ...
Thomas T. Frost wrote:
I tried to send a message to myself too, asking for a copy to be sent to myself. I only received the copy to myself ('On May 18, 2024, you sent the following message to Thomas T. Frost'), not the actual email.
This is probably related to their not very successful coding update, which has been causing bugs for months. It needs to be reported to support.
I actually received only the CC too.
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