Glossary entry (derived from question below)
French term
relève client
This term appears as part of the legend on a gas bill graph, as follows:
· relève
· estimationdistributeur
· estimationfournisseur
· relève client
Does anybody know what this means in this context?
Many thanks!
| 5 +2 | meter reading |
Nikki Scott-Despaigne
|
| 5 +1 | customer's (own) reading |
Tony M
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| 4 -2 | Customer receipt |
Salih YILDIRIM
|
| From GDF Dolce Vita site |
Nikki Scott-Despaigne
|
PRO (2): Yolanda Broad, Steffen Walter
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Proposed translations
Psychologist, Court-certified legal
Native in: English 
Works in: French to English
meter reading
Can be done either by the technician, a couple of times a year generally, or by the client (relevé client). It is common to receive estimated readings in order to invoice without going to the trouble of reading the meters with estimated bills. At the end of a given period, a year, an annual statement sums the whole thing up.
http://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=2,CASE...
"Your annual statement
How is my annual statement worked out?
We look back over the last year and work out your statement using:
The number of kilowatts hours (kWh's) you've used
The unit cost of your current tariff
We use actual meter readings taken over the last 12 months. If there are missing readings, we work out an average, based on the ones we have got. We also take into account the time of year, for example, most people use more energy in January than August.
Had a few estimated bills?
For more accurate bills, we need regular meter readings, submit a meter reading online.
If you want to look at your energy consumption, payments, bills and meter readings in more detail, you can register for an online account now."
| agree |
Philippa Smith
: We always have to do ours as EDF don't dare brave our (2-km hole-ridden) track!
1 hr
|
| neutral |
Tony M
: Not wrong, of course, as you have so well explained! However, the translation does need to explicitly reflect that it is the customer's own reading.
3 hrs
|
| agree |
Salih YILDIRIM
3 hrs
|
United States
Meticulous, scrupulous, curious work!
Native in: Turkish (Variant: Standard-İstanbul ) 
Works in: Turkish to English, English to Turkish, French to Turkish, and 1 more.
customer's (own) reading
| neutral |
polyglot45
: why is ot not as trustworthy? I've read my own meter and copied down the figures. Where's the big deal?
1 min
|
|
No, that was tongue-in-cheek, I just mean GDF don't trust us to read our own meters! I've been reading mine for donkey's years, never a slip...
|
|
| agree |
B D Finch
3 hrs
|
|
Thanks, B! How are you doing? :-)
|
Reference comments
Psychologist, Court-certified legal
Native in: English
Works in: French to English
From GDF Dolce Vita site
Qui fait le relevé des compteurs ?
• C’est un technicien du gestionnaire du réseau de distribution (GrDF pour le gaz naturel etERDF pour l’électricité) qui passe à votre domicile pour faire un relevé de vos compteurs.
Le relevé est effectué 2 fois par an.
Si vous êtes mensualisé, un seul de ces 2 relevés sera pris en compte pour établir votre facture annuelle.
Lire la suite...
A noter : il est obligatoire que le technicien puisse accéder à votre compteur au moins 1 fois par an.
Si le relevé de votre compteur n’a pas pu être réalisé depuis 1 an, un rendez-vous sera fixé à vos frais.
•
________________________________________
• Mise à jour le 19/01/2011
Contacter un conseiller par e-mail
________________________________________
Entre deux relevés, comment relever moi-même mon compteur de gaz naturel pour ne plus avoir de facture sur consommation estimée ?
• En choisissant le service en ligne gratuit M@ Relève !
Entre 2 passages du technicien, vous recevez un e-mail vous informant que vous pouvez nous transmettre votre relevé.
Il vous suffit ensuite de noter les chiffres inscrits sur fond noir. Les chiffres sur fond rouge ne doivent pas être pris en compte.
Lire la suite...
o
o Par exemple, le relevé est ici 06911.
________________________________________
Vous pouvez souscrire gratuitement ce service si vous n’êtes pas mensualisé et si vous recevez plus de 2 factures par an.
A noter : le relevé en ligne n’est pas encore disponible pour l’électricité.
Vous pouvez aussi transmettre les index de votre compteur par téléphone en appelant le service clients au 09 69 324 324 (appel non surtaxé) ou au 00 33 2 38 52 85 70 (depuis l’étranger).
Afin que nous puissions prendre en compte ce relevé, pensez à nous le transmettre 10 jours avant l’émission de votre prochaine facture estimée.
Cette date est indiquée sur le recto de votre dernière facture sous l’intitulé « Prochaine facture ».
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Note added at 28 mins (2012-05-21 11:54:15 GMT)
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Cross this info with the previous set :
http://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=14,CAS...
Meter readings
Browse our frequently asked questions:
How do I read my meter?
How often should I read my meter?
How do you use my meter reading?
What happens if I can't give you a meter reading?
My bill is estimated but I'd like to give my own reading
Why did I get an estimated bill?
Where is my bill?
Meter box key request
I've just had my meter exchanged, why have my account details not updated?
Submitting your meter reading by text message
How to submit your meter reading
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Note added at 29 mins (2012-05-21 11:55:26 GMT)
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Together with :
http://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=6,CASE...
Understanding your bill
Browse our frequently asked questions:
How do I find out how much I owe?
Why is my bill so high?
What if I think my bill is wrong?
How to request a copy of your bill
Where is my bill?
What is Economy 7
I've just had my meter exchanged, why have my account details not updated?
Staying Connected Energy Consumer Checklist
Discussion
Relevé : meter read by GDF
Relevé client : client has read the meter and transferred the reading to GDF
Estimation : gas consumption estimated, not read at the meter, such reading based on previous year's consumption for the same period
If the person is wth GDF, which is more than likely.
My current gas bill online gives the following terminology :
Gaz naturel (en kWh)
auto relevé (=client reading)
relevé distributeur (=meter read by GDF)
estimation (=estimation based on previous year)