Glossary entry (derived from question below)
German term or phrase:
Kulanzanfrage
English translation:
goodwill request
Added to glossary by
Robert Schlarb
May 29, 2003 08:39
20 yrs ago
6 viewers *
German term
IanW (X)
Kulanzanfrage
German to English
Bus/Financial
"Teilnehmer sollen das neue Kulanzanfrage-System XXX kennenlernen und seine Zwecke nennen."
This a from a training manual for car dealerships. The "Kulanz" should be translated as "goodwill", but the best that I can come up with for "Kulanzanfrage" is "goodwill claim". If anyone has any suggestions or can confirm "goodwill claim", I'd be very grateful. Thanks!
This a from a training manual for car dealerships. The "Kulanz" should be translated as "goodwill", but the best that I can come up with for "Kulanzanfrage" is "goodwill claim". If anyone has any suggestions or can confirm "goodwill claim", I'd be very grateful. Thanks!
Proposed translations
(English)
Proposed translations
+4
34 mins
Robert Schlarb
Native in German
&
English
Bilingual German-Canadian researcher
Native in: English 
, German
Works in: German to English, English to German, French to English, and 1 more.
Related KudoZ points
:
1034
Selected
goodwill request
An inquiry/enquiry would be inappropriate as this term precedes a quotation, while request emphasizes the voluntary nature of complying.
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Honda Automobile Distributor Warranty & Goodwill Request Form Export Service
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Honda Automobile Distributor Warranty & Goodwill Request Form Export Service
Peer comment(s):
| agree |
Harry Bornemann
: Very interesting - LEO does not give the slightest hint about this difference between inquiry and request :-)
5 hrs
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Well that's LEO - thanks Harry
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| agree |
Ron Stelter
10 hrs
|
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Thanks Ron
|
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| agree |
Harald Moelzer (medical-translator)
1 day 3 hrs
|
| agree |
John Hayward
1 day 10 hrs
|
4 KudoZ points awarded for this answer.
Comment: "Thanks to all!"
+1
8 mins
Harry Bornemann
Mexico
Mexico
Native in German
Mexico
Information Technology Specialist
Native in: German
Works in: English to German, French to German, German
Related KudoZ points
:
47
goodwill enquiry
Es ist kein Anspruch (claim), sondern die Frage, ob etwas kostenlos (oder verbilligt) repariert oder geliefert wird, obwohl ein Anspruch entweder nicht besteht oder unsicher ist.
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Note added at 2003-05-29 08:49:39 (GMT)
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vielleicht auch: amiability request
(Die feinen Unterschiede auf Englisch kann ich nicht einschätzen.)
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Note added at 2003-05-29 09:01:52 (GMT)
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Kulanz kann man nicht fordern. Man kann nur darum bitten, danach fragen oder sich danach erkundigen.
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Note added at 2003-05-29 08:49:39 (GMT)
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vielleicht auch: amiability request
(Die feinen Unterschiede auf Englisch kann ich nicht einschätzen.)
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Note added at 2003-05-29 09:01:52 (GMT)
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Kulanz kann man nicht fordern. Man kann nur darum bitten, danach fragen oder sich danach erkundigen.
Peer comment(s):
| agree |
David Moore (X)
36 mins
|
40 mins
request
From the context, seems to be what they mean, dictionary hin, dictionary her.
Defekter Revo - Kulanzanfrage unfreundlich abgewiesen. ... Nachrichtenverkettung: Defekter Revo - Kulanzanfrage unfreundlich abgewiesen - Frank 22.05.2002 17:21: ...
www.palmtopmagazin.de/board/psion/94670.php3 - 4k
... Vielen Dank im Voraus Constantin **** Volkswagen AG Abteilung VK8 Brieffach 1998 38436 Wolfsburg 17.06.2002 Betr.: Kulanzanfrage nach Motorschaden eines Lupo ...
christoph-gaebler.de/lupo-1.htm - 8k
.. Das ist zwar kein Trost, aber trotzdem viel Glück bei der Kulanzanfrage. ... Das
ist zwar kein Trost, aber trotzdem viel Glück bei der Kulanzanfrage. ...
www.ford-club-berlin.de/forum/messages/3066.html - 8k
Defekter Revo - Kulanzanfrage unfreundlich abgewiesen. ... Nachrichtenverkettung: Defekter Revo - Kulanzanfrage unfreundlich abgewiesen - Frank 22.05.2002 17:21: ...
www.palmtopmagazin.de/board/psion/94670.php3 - 4k
... Vielen Dank im Voraus Constantin **** Volkswagen AG Abteilung VK8 Brieffach 1998 38436 Wolfsburg 17.06.2002 Betr.: Kulanzanfrage nach Motorschaden eines Lupo ...
christoph-gaebler.de/lupo-1.htm - 8k
.. Das ist zwar kein Trost, aber trotzdem viel Glück bei der Kulanzanfrage. ... Das
ist zwar kein Trost, aber trotzdem viel Glück bei der Kulanzanfrage. ...
www.ford-club-berlin.de/forum/messages/3066.html - 8k
3 hrs
I think
it's plain 'customer service'. Its based on customer requests/claims/inquiries and cost-free (kulant) by its nature
Participants should become familiar with the new processing system for customer service and be able to define its purpose
Participants should become familiar with the new processing system for customer service and be able to define its purpose
5 hrs
Cilian O'Tuama
Germany
Germany
Native in English
Germany
Quality Translations since 1986
Native in: English
Works in: German to English, English, German, and 6 more.
Related KudoZ points
:
7294
information system
free information system
Kulanzanfrage to me means that information can be requested free of charge
Gruß
Kulanzanfrage to me means that information can be requested free of charge
Gruß
6 hrs
Maureen Holm, J.D., LL.M.
United States
United States
Native in English
United States
aided expression: multilingual, multiart
Native in: English 
Works in: German to English, French to English, Spanish to English, and 3 more.
Related KudoZ points
:
986
preferred customer inquiry
Logic: Kulanzkunde is one who gets special deals, consideration, etc.
6 hrs
courtesy request
Just an idea that may help. [Our car is currently at the dealership for repairs, so we are driving a no-charge "loaner" bearing a large sticker on the rear windshield: "A VW South Courtesy Vehicle".
I also like Maureen's suggestion.
Good luck!
I also like Maureen's suggestion.
Good luck!
Discussion