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No points to Portuguese colleagues? (Henry)
Thread poster: Gabriela Frazao
Gabriela Frazao
Gabriela Frazao  Identity Verified
Portugal
Local time: 12:04
English to Portuguese
+ ...
Apr 10, 2002

This is the second time that I am unable to give points to a Portuguese colleague. The following message appears:

«The asker IP address is the same the as answerer IP address. No grade has been entered».

How this situation can be solved?
 
Werner George Patels, M.A., C.Tran.(ATIO) (X)
Werner George Patels, M.A., C.Tran.(ATIO) (X)
Local time: 07:04
German to English
+ ...
IP Apr 10, 2002

If both the asker and the answerer access ProZ from the same computer, you will both show the same IP address.



This is the only explanation I can give you, but you should send Henry a \"Support Request\".
 
Vladimir Shapovalov
Vladimir Shapovalov  Identity Verified
United States
Local time: 04:04
Member (2003)
English to Bulgarian
+ ...
more on the IP Apr 10, 2002

I think that several PCs may actually share the same IP when connected in a single network (their traffic goes through a single PC which is connected to an ISP or directly to the Internet). Say, corporate LANs for example...
 
Gabriela Frazao
Gabriela Frazao  Identity Verified
Portugal
Local time: 12:04
English to Portuguese
+ ...
TOPIC STARTER
OK. I will try Support Requests. Thanks! Apr 10, 2002

Quote:


On 2002-04-10 20:01, AbacusTrans wrote:

If both the asker and the answerer access ProZ from the same computer, you will both show the same IP address.



This is the only explanation I can give you, but you should send Henry a \"Support Request\".
 
João Brogueira
João Brogueira  Identity Verified
Portugal
Local time: 12:04
English to Portuguese
+ ...
Transparent proxy Apr 10, 2002

I believe this problem is due to the transparent proxy used by Portugal\'s largest ISP (including subsidiaries). I\'ve had this problem before. I filed a support request, but got no answer. Good luck.



Cumprimentos,



João Brogueira
 
Jason
Jason
Disabled Apr 10, 2002

This feature has been disabled for the time being, as it was more often a nuisance than a helper.



Jason
 
Henry Dotterer
Henry Dotterer
Local time: 07:04
SITE FOUNDER
in other words, you can now award the points... Apr 11, 2002

in other words, you can now award the points...
 


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No points to Portuguese colleagues? (Henry)






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