Negotiation & Communication Skills
Full 1 Day Workshop
Monday, 10 June 2013
"In business, you don't get what you deserve, you get what you negotiate."
Chester L. Karrass
*Special offer for Porto conference attendees! Extend your Porto experience for just €100 - click here to purchase at the discounted price available only to those attending the 2013 ProZ.com international conference in Porto, POR.
What is this event about?
In this workshop, we show you how you can improve your communication skills, become a more effective negotiator and discuss building more productive relationships with your clients and customers.
When you attend the event, you will learn how to:
- Understand the psychology of interpersonal communication & negotiations
- Establish instant rapport with other people
- Improve the effectiveness of your verbal and non-verbal communication
- Present a clear, consistent and professional image
- Increase your rates without losing clients
- Negotiate with confidence and style
- Handle emotion and use it to your advantage
- Elegantly gather information about your clients and their requirements
- Deal with challenging clients and resolve disagreements
- Ensure that you are respected and valued by your clients
The workshop is a highly practical, interactive and experiential event. Instead of presenting scientific theories and dry marketing talk, our engaging trainers create a stimulating learning environment where you can learn how rather than learning about.
Is this for me?
If you are an experienced or aspiring freelancer, this is for you if you want to:
- Earn more
- Increase your rates
- Boost your confidence in negotiations
- Become a more effective communicator
- Learn how to read people face-to-face and over the phone
- Build on your current achievements
- Take your business to the next level
- Enjoy your work more
Who are the Trainers?
Konstantin Kisin and his training team specialise in delivering stimulating and exciting high-value workshops that leave you feeling motivated, informed and inspired.
Konstantin is a Certified ProZ.com trainer who regularly speaks at conferences around the world, in addition to running his own freelance translation business. A dynamic and highly engaging trainer, he shares his attitude to doing business with his customary passion and enthusiasm and he is well-known in the industry for his counterintuitive ideas and out-of-the-box thinking.
As a trainer, he has extensive training in the psychology of communication and human behaviour, which he combines with hands-on experience of high level negotiations in the language service industry. His recent speaking engagements include the 7th ProZ.com International Conference in Prague, the 1st ProZ.com Europe International Conference in Rome, the ITI LRG Pricing Workshop in London, the ProZ.com 2012 International Conference in Barcelona and a whole range of virtual events, including several ProZ.com Virtual Conferences.
Konstantin also organised the 2012 Questions You Have Always Wanted to Ask virtual event and the 2013 sequel, giving more than 3,000 freelancers around the globe the opportunity to interact with translation agencies, end clients and CAT tool developers.
His personal mission as a trainer is simple: to show fellow freelancers how to increase their income, boost their productivity and enjoy greater freedom in their work and in their life.
The workshop is normally priced at €295: save €175 when you sign up today.
When & Where?
This exciting event will take place on Monday, 10 June 2013 immediately after the 2013 ProZ.com International conference at the HF Ipanema Porto hotel.
Registration will begin at 9AM for a 9:30AM start and the workshop will finish by 6PM.
How do I sign up?
The current workshop payment options are shown at the top left of this page. The workshop fee includes full attendance on the day, as well as a Certificate of Attendance, which can be displayed on your ProZ.com profile.