Feb 19, 2008 15:42
16 yrs ago
3 viewers *
English term

how to avoid the he / she dilemma ?

English Marketing Economics
How can I avoid the he / she dilemma in the following sentence?

Maybe someone can suggest a solution removing this he or she altogether ?

Thank you!

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We cannot create a software system if the customer does not tell us what kind of system he wants
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Discussion

Marie-Hélène Hayles Feb 19, 2008:
I thought it was bound to have been discussed in the fora, and so it has: http://www.proz.com/topic/23556
Marie-Hélène Hayles Feb 19, 2008:
This example is fairly easy to resolve, but this is one of the million-dollar problems in English!
BrigitteHilgner Feb 19, 2008:
Use the plural: If customers do not tell us ...

Responses

+18
2 mins
Selected

plural

One solution would be to put the sentence in the plural:
We cannot create a software system if customers don't tell us what kind of system they want.

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Note added at 3 mins (2008-02-19 15:45:42 GMT)
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Or, to keep it singular: "if the customer does not tell us what kind of system is required"
Peer comment(s):

agree BrigitteHilgner : My words exactly.
0 min
Precisely, thanks :-)
agree Marie-Hélène Hayles : yes - would that it were always so easy...//too true - see also my comment on NancyLynn's answer!
2 mins
I know, which is why the use of "they" with the singular has become so widespread nowadays. It was so much easier when "he" was always acceptable (in pre-pc times)
agree Anna Tomashevskaya
4 mins
agree Mihailolja
7 mins
agree PoveyTrans (X) : the most common option these days
8 mins
agree Tatiana N. (X)
8 mins
agree David Russi
10 mins
agree Angela Dickson (X) : yes, there's a nice solution here!
21 mins
agree Ken Cox : quite useful and common strategies
27 mins
agree jccantrell : What I would suggest.
1 hr
agree Vicky Nash
1 hr
agree Suzan Hamer
3 hrs
agree Claire Chapman
3 hrs
agree Mark Nathan
6 hrs
agree Will Matter
7 hrs
agree Ade Indarta
18 hrs
agree Alfa Trans (X)
2 days 23 hrs
agree V_Nedkov : definitely
4 days
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4 KudoZ points awarded for this answer. Comment: "many thanks to all!"
4 mins

we cannot create a software system...

... unless the customer provides us with accurate system / product specifications.
Something went wrong...
-1
9 mins

one or it

"One" or "they" could be used general statments depending on the context

In legal texts for example, "it" is used instead of "he" or "she
Peer comment(s):

disagree Buck : you cannot refer to a person as it, certainly not in a legal text
16 hrs
Well, if British lawyers are not aware of there language rules, certainly cannot:-)
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+2
11 mins

as a general rule, stick with 'he'

I myself was very surprised to find that most clients simply prefer to stick with 'he,' as that cuts down significantly on issues like this. And I'm talking about professional texts to be used in legal and business documents, psychiatric batteries, etc.

This has been my solution to the problem for a long time, and since then I've only had one customer ask me to find a way of neutralizing the pronoun. So, I suggest simply sticking with 'he.'
Note from asker:
This is a marketing text - so I'd better avoid it - but I will keep your advice in mind. Thank you, Mark!
Peer comment(s):

agree Buck : I stick with he unless the customer insists on the dreaded pc he/she
16 hrs
Thank you, Buck.
agree V_Nedkov : Agree w the general rule. I think "they" (which is quite common) fits better as otherwise it creates a specific target group.
4 days
Thank you, V_N. I can agree with that as well.
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+7
5 mins

passive

Nesrin's solution works in this context but be careful not to fall into the gap of using "they" for a single person - I'm seeing this more and more.

In this case you could try some thing like "if the customer doesn't tell us what is required". or even: If we don't know what is required, we can't...

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Note added at 18 mins (2008-02-19 16:00:28 GMT)
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Dear Asker,
To turn it around that way, you could say "if he customer does not tell us what we need to do."
Note from asker:
Can I put it this way ? - "We cannot deliver a software system if the customer did not tell us what we shall do"
Peer comment(s):

agree Marie-Hélène Hayles : with your warning - although I think use of "they" for a single person will soon be considered as acceptable even in written English, as you sometimes need to jump through linguistic hoops to avoid it.
3 mins
agree Tatiana N. (X)
5 mins
agree Angela Dickson (X) : I rather like 'they' for a single person (I think it's a neat solution) but I avoid it anyway, as so many people disapprove of it!
17 mins
agree Ken Cox : also possible; and esp. in the US, using 'they' to refer to singular persons is very common now. @ Alexander: no you can't put it that way; it's awkward and grammatically incorrect.
26 mins
agree Vicky Nash
1 hr
agree Deborah Workman : I do dislike plurals for singulars, so I'm for going passive (as it were!)-- e.g., "what system is required". Occasionally I use "s/he wants", but only if I know it will work for the client and context.
9 hrs
agree V_Nedkov : w/ Ken too
4 days
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